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Welcome to our Scaling Questions Homepage.

Today we’re going to use scaling questions as a subjective and a relatively easy way to get into a conversation about a broad range of topics.

By now either physically or virtually you’ve got some relevant questions. 

Good to know before you start:

  1. Answers are always subjective. It’s the state of being, it's the number that feels comfortable for that person at that time.
  2. Scaling questions do not provide an absolute truth. It’s a technique used to get into the conversation with yourself and colleagues.
  3. One of the ground rules of working with scales is that we are more interested in what is already there, than what is yet to come. After all this contains the exceptions to the problem and the tools and sources that the person has available.
  4. Important to acknowledge is what is working. So whatever grade the person gives, we will always respond enthusiastically. If we use a scale from one to 10 and the client says that he is on two we say for example: wow A two ! that’s not a one or zero ! what is already working in that two ?
  5. We do not always need something totally new in order to improve. Doing more of, and consciously building on something that is already there is the easiest and least time and energy consuming way towards improvement.
  6. Most people report back that standing on an 8 or 9 feels most comfortable. Striving for a 10 is proving contra productive.

Here is your process you can follow for the questions at hand:

 

 

 

 

 

 

 

 

 

  1. On a scale from 1 to 10 how would you rate:     ……………

  2. Walk slowly up the line starting from one to the number that feels good to you.

  3. Why already this number?  What is already working?

  4. What more is working?

  5. What would your colleague or boss say if you would ask him or her this question?

  6. What would be the first small step you could take to move up the scale?

Background Scaling Questions

Originally scaling questions stem from Solution Focused Therapy

What Is Solution-Focused Therapy?

Solution-focused therapy, also called solution-focused brief therapy (SFBT), is a type of therapy that places far more importance on discussing solutions than problems (Berg, n.d.). Of course, you must discuss the problem to find a solution, but beyond understanding what the problem is and deciding how to address it, solution-focused therapy will not dwell on every detail of the problem you are experiencing.

Solution-focused brief therapy doesn’t require a deep dive into your childhood and the ways in which your past has influenced your present. Instead, it will root your sessions firmly in the present while working toward a future in which your current problems have less of an impact on your life (Psychology Today, n.d.).

This solution-centric form of therapy grew out of the field of family therapy in the 1980s. Creators Steve de Shazer and Insoo Kim Berg noticed that most therapy sessions were spent discussing symptoms, issues, and problems (Good Therapy, 2016).

De Shazer and Berg saw an opportunity for quicker relief from negative symptoms in a new form of therapy that emphasized quick, specific problem-solving rather than an ongoing discussion of the problem itself.

The word “brief” in solution-focused brief therapy is key. The goal of SFBT is to find and implement a solution to the problem or problems as soon as possible to minimize time spent in therapy and, more importantly, time spent struggling or suffering (Antin, 2016).

SFBT is committed to finding realistic, workable solutions for clients as quickly as possible, and the efficacy of this treatment has influenced its spread around the world and use in multiple contexts.

SFBT has been successfully applied in individual, couples, and family therapy. The problems it can address are wide-ranging, from the normal stressors of life to high-impact life events.

The only realm in which SFBT is generally not recommended is that of the more extreme mental health issues, such as schizophrenia or major depressive disorder (Antin, 2016).

 

Theory Behind the Solution-Focused Approach

The solution-focused approach of SFBT is founded in de Shazer and Berg’s idea that the solutions to one’s problems are typically found in the “exceptions” to the problem, meaning the times when the problem is not actively affecting the individual (Psychology Today, n.d.).

This approach is a logical one—to find a lasting solution to a problem, it is rational to look first at those times in which the problem lacks its usual potency.

For example, if a client is struggling with excruciating shyness, but typically has no trouble speaking to his or her coworkers, a solution-focused therapist would target the client’s interactions at work as an exception to the client’s usual shyness. Once the client and therapist have discovered an exception, they will work as a team to find out how the exception is different from the client’s usual experiences with the problem.

The therapist will help the client formulate a solution based on what sets the exception scenario apart, and aid the client in setting goals and implementing the solution.

You may have noticed that this type of therapy relies heavily on the therapist and client working together. Indeed, SFBT works on the assumption that every individual has at least some level of motivation to address their problem or problems and to find solutions that improve their quality of life (Psychology Today, n.d.).

This motivation on the part of the client is an essential piece of the model that drives SFBT.

 

Solution-Focused Model

While there is no formalized “A leads to B, which leads to C” sort of model for SFBT, there is a general model that acts as the foundation for this type of therapy.

Solution-focused theorists and therapists believe that generally, people develop default problem patterns based on their experiences, as well as default solution patterns. These patterns dictate an individual’s usual way of experiencing a problem and his or her usual way of coping with problems (Focus on Solutions, 2013).

The solution-focused model holds that focusing only on problems is not an effective way of solving them. Instead, SFBT targets clients’ default solution patterns, evaluates them for efficacy, and modifies or replaces them with problem-solving approaches that work (Focus on Solutions, 2013).

In addition to this foundational belief, the SFBT model is based on the following assumptions:

  • Change is constant and certain;
  • Emphasis should be on what is changeable and possible;
  • Clients must want to change;
  • Clients are the experts in therapy and must develop their own goals;
  • Clients already have the resources and strengths to solve their problems;
  • Therapy is short-term;
  • The focus must be on the future—a client’s history is not a key part of this type of therapy (Counselling Directory, 2017).

(Source https://positivepsychology.com/solution-focused-therapy/)